Reference
FAQ
Accounts
Do I need a Bluesky account?
Yes. SkyScribe has no separate accounts — you sign in with Bluesky, and your content is stored in your Bluesky account. You don't have to use Bluesky as a social network; the account can just be storage.
What happens to my content if I stop using SkyScribe?
It stays in your Bluesky account as standard AT Protocol records. Any SDK-driven website keeps working; a hosted SkyScribe Site stops when the subscription does, but the underlying Documents are untouched.
Why does SkyScribe ask for permission again sometimes?
Some actions need permission to write specific record types to your account. When SkyScribe adds a new capability, your existing sign-in doesn't cover it, so you're asked to sign in once more.
Content
Can one Document appear in two Publications?
No — a Document belongs to at most one Publication at a time. Publishing it somewhere new removes it from where it was.
Can two people write for the same Publication?
Yes — invite them as Collaborators. They write on their own accounts and submit Documents for you to approve.
Is there a limit on Publications or Documents?
No. Those are free AT Protocol records. The paid limits are on hosted sites (Site Slots) and image storage.
Sites
SkyScribe Site or an SDK-driven website?
See SkyScribe Sites vs. SDK-driven websites. Short version: a hosted SkyScribe Site for no code; an SDK-driven website (one a developer builds themselves with the SkyScribe SDK) if you want full control and someone can write the code.
Can I use my own domain for a hosted site?
Yes. A SkyScribe Site starts at your-name.skyscribe.site, and you can connect
a domain you own, such as www.example.com, from the site's page. It's
included with every site. See
Using your own domain.
An SDK-driven website can be on any domain you control.
Can I see how many people read my site?
Yes, for a SkyScribe Site or an SDK-driven website: its Publication's Insights tab shows page views, visits, top pages and where readers came from. There's nothing to set up. An SDK-driven website gets the same figures for free once its developer adds the SDK's analytics component and the Publication verification file. See Site analytics.
Can one Publication power both a hosted site and an SDK-driven website?
Yes, at the same time. They're just two readers of the same content.
Subscription
What happens if I cancel?
Nothing changes until the end of the period you've paid for, and you can resume until then. After that your SkyScribe Sites are paused, and we keep their subdomains and your uploaded images for 12 months in case you come back. See Changing or cancelling your subscription.
Do I get money back if I remove a site or cancel?
No: a removed site, or a cancelled subscription, carries on until the end of the period you've already paid for, then stops. Payment and refund questions go to Link's support, which handles SkyScribe's payments.
Updates
How do I find out what's changed?
After SkyScribe is updated with something you'd notice, a notification offers See what's new: a list of the changes since your last visit. You can see the same list any time by selecting the version number at the bottom of the Settings menu, and every release is on the What's new page. The Full changelog has behind-the-scenes changes too.
Can I stop the update notification?
Yes. Tick Don't show me this any more in the What's new window, or turn off Release notes in the Settings menu. Turn it back on the same way. The setting is saved in your browser for your account, so another browser or device starts with it on.
For developers
Developer questions, such as which package to install or why the SDK says "Site", "Group" and "Article", are answered in the SkyScribe SDK docs.